Have a look below to see the kinds of things I can help you with. However, if there's something you need support with that you don't see listed, don't hesitate to get in touch; if it's WordPress, marketing or tech-related, I can probably do it!
Adding, updating and formatting blog posts, pages, and custom post types. Adding and embedding videos, audio and images.
Working with pagebuilders
Updating content in websites designed using Beaver Builder, Elementor, Divi or Virtual Composer.
Adding new plugins
Researching and installing suitable plugins to add functionality (features) to websites.
Updating your theme, plugins and WordPress version.
Tweaking the colours, fonts and layout of your website to update its look and feel.
Administration of memberships, transactions, payment gateways and coupons.
Support with managing your online store, whether you use Woocommerce, Easy Digital Downloads or another plugin.
Liaising with your web designer
Liaising with your designer or developer to help you grow your website or troubleshoot current issues.
Support with online marketing
Have an online marketing strategy but no time to implement it? Or maybe the thought of all that tech just fills you with horror! Let me do the work so you don't have to!
MAILCHIMP AND CONVERTKIT
Setting up accounts, creating opt-in forms, setting up autoresponders and sequences, creating newsletters, scheduling campaigns, segmenting lists.
Assistance with setting up and maintaining online courses. Providing customer support to potential or actual course participants.
ONLINE EVENT MANAGEMENT
Setting up webinars on online platforms. Providing training to guest presenters and interviewees.
Creating landing pages using your preferred software (e.g. Leadpages), based on your style guidelines and incorporating your copy.
CREATION OF GRAPHICS
Creating graphics for blogs and social media in Photoshop or Canva, based on your templates and style guidelines.
GETTING VIDEOS ONLINE
Uploading to Vimeo and YouTube. Organising and tagging videos. Adding captions. Embedding videos into websites.
Scheduling posts and responding to customer queries.
Editing and repurposing content for use across different social media platforms, in marketing campaigns and on websites.
COPYEDITING AND PROOFREADING
Editing your copy to ensure that it reads well, and proofreading it for errors.
Adding content to websites built on Squarespace, Wix, Weebly, Blogger or other platforms.
Tech and administrative support
In addition to having been a freelance VA since 2015, I have almost 10 years' experience as a PA, administrator and editorial assistant, and I've always specialised in tech work (I first learned HTML when I was an administrator back in 1999!).
Editing and optimising videos and audio. Video to audio conversion.
SYSTEMS INTEGRATION AND AUTOMATION
Using online automation tools such as Zapier and IFTTT, I can save you time by connecting together your favourite apps and automating repetitive tasks.
Translating non-technical copy from Spanish or French into English. Checking translations between English, French and / or Spanish for accuracy.
MAKING TRAVEL ARRANGEMENTS
Researching and booking flights, hotels, car hire etc.
Creating presentations using your preferred software, and according to your style guidelines and branding.
CUSTOMER RELATIONSHIP MANAGEMENT
Updating and maintaining your CRM software, databases or spreadsheets - whichever you use to keep track of your leads and customers.
LIAISING WITH SPEAKERS AND CONTRIBUTORS
Contacting and booking guest speakers and interviewees for your webinars and / or podcasts. Liaising with guest bloggers.
Formatting documents in Microsoft Office, Apple iWork, Open Office or Google Docs.
Responding to customers and / or providing basic tech support within agreed timeframes.
TOOLS AND APPS
Some of the tools and apps I currently use, or have used in the past. I'm quick to pick up new tools, so if you need work done using software that isn't listed it's not a problem - I can almost definitely learn how to use it pretty fast.
WordPress and websites
Popular themes and frameworks, including (but not limited to) Genesis, GeneratePress, Divi and Salient
Pagebuilders: Beaver Builder, Elementor, Divi, Visual Composer
Other website CMSs: Squarespace, Wix, Weebly
Other tools: MAMP, FTP, cPanel, Git, the command line, Chrome dev tools
Mailchimp, Hubspot, Leadpages
Project management tools
Asana, Trello, Teamwork, TeamGantt, Todoist, Wunderlist
Office documents and spreadsheets
Google Apps, Microsoft Office, Apple iWork, Open Office
Image creation and manipulation
Adobe Photoshop, Adobe Illustrator, Canva
Adobe Premiere Pro, Audacity, Handbrake, iMovie
Google Drive, Dropbox, Mega
Slack, Gmail, Outlook.com, Google Calendar
Social media scheduling