Have a look below to see the kinds of things I can help you with. However, if there's something you need support with that you don't see listed, don't hesitate to get in touch; if it's WordPress, marketing or tech-related, I can probably do it!
WORDPRESS
I love WordPress! I have extensive experience of working with Genesis, GeneratePress and other themes, and with designing, building, troubleshooting and maintaining WordPress websites. I'm confident with tools such as FTP and cPanel, and I know HTML and CSS (and a little PHP and JavaScript). Here are just some of the WordPress-related tasks I can help you with:
Updating content
Adding, updating and formatting blog posts, pages, and custom post types. Adding and embedding videos, audio and images.
Working with pagebuilders
Updating content in websites designed using Beaver Builder, Elementor, Divi or Virtual Composer.
Adding new plugins
Researching and installing suitable plugins to add functionality (features) to websites.
Website maintenance
Updating your theme, plugins and WordPress version.
Website customisation
Tweaking the colours, fonts and layout of your website to update its look and feel.
Membership websites
Administration of memberships, transactions, payment gateways and coupons.
Ecommerce websites
Support with managing your online store, whether you use Woocommerce, Easy Digital Downloads or another plugin.
Liaising with your web designer
Liaising with your designer or developer to help you grow your website or troubleshoot current issues.
Support with online marketing
Have an online marketing strategy but no time to implement it? Or maybe the thought of all that tech just fills you with horror! Let me do the work so you don't have to!
MAILCHIMP
Setting up accounts, creating opt-in forms, setting up autoresponders and sequences, creating newsletters, scheduling campaigns, segmenting lists.
Online courses
Assistance with setting up and maintaining online courses. Providing customer support to potential or actual course participants.
ONLINE EVENT MANAGEMENT
Setting up webinars on online platforms. Providing training to guest presenters and interviewees.
LANDING PAGES
Creating landing pages using your preferred software (e.g. Leadpages), based on your style guidelines and incorporating your copy.
CREATION OF GRAPHICS
Creating graphics for blogs and social media in Photoshop or Canva, based on your templates and style guidelines.
GETTING VIDEOS ONLINE
Uploading to Vimeo and YouTube. Organising and tagging videos. Adding captions. Embedding videos into websites.
SOCIAL MEDIA
Scheduling posts and responding to customer queries.
Content repurposing
Editing and repurposing content for use across different social media platforms, in marketing campaigns and on websites.
COPYEDITING AND PROOFREADING
Editing your copy to ensure that it reads well, and proofreading it for errors.
NON-WORDPRESS WEBSITES
Adding content to websites built on Squarespace, Wix, Weebly, Blogger or other platforms.
GOOGLE AND FACEBOOK ADS
Setting up campaigns and producing reports.
Tech and administrative support
In addition to having been a freelance VA since 2015, I have almost 10 years' experience as a PA, administrator and editorial assistant, and I've always specialised in tech work (I first learned HTML when I was an administrator back in 1999!).
AUDIOVISUAL EDITING
Editing and optimising videos and audio. Video to audio conversion.
SYSTEMS INTEGRATION AND AUTOMATION
Using online automation tools such as Zapier and IFTTT, I can save you time by connecting together your favourite apps and automating repetitive tasks.
CREATING PRESENTATIONS
Creating presentations using your preferred software, and according to your style guidelines and branding.
CUSTOMER RELATIONSHIP MANAGEMENT
Updating and maintaining your CRM software, databases or spreadsheets - whichever you use to keep track of your leads and customers.
LIAISING WITH SPEAKERS AND CONTRIBUTORS
Contacting and booking guest speakers and interviewees for your webinars and / or podcasts. Liaising with guest bloggers.
FORMATTING DOCUMENTS
Formatting documents in Microsoft Office, Apple iWork, Open Office or Google Docs.
TOOLS AND APPS
Some of the tools and apps I currently use, or have used in the past. I'm quick to pick up new tools, so if you need work done using software that isn't listed it's not a problem - I can almost definitely learn how to use it pretty fast.
WordPress and websites
Popular themes and frameworks, including (but not limited to) Genesis, GeneratePress, Divi and Salient
Pagebuilders: Beaver Builder, Elementor, Divi, Visual Composer
Coding: HTML, CSS, basic PHP and JavaScript
Other website CMSs: Squarespace, Wix, Weebly
Other tools: MAMP, FTP, cPanel, Git, the command line, Chrome dev tools
Online marketing
Mailchimp, Hubspot, Leadpages
Project management tools
Asana, Trello, Teamwork, TeamGantt, Todoist, Wunderlist
Office documents and spreadsheets
Google Apps, Microsoft Office, Apple iWork, Open Office
Image creation and manipulation
Adobe Photoshop, Adobe Illustrator, Canva
Audiovisual editing
Adobe Premiere Pro, Audacity, Handbrake, iMovie
Online courses
Moodle
Cloud storage
Google Drive, Dropbox, Mega
Communication
Slack, Gmail, Outlook.com, Google Calendar
Webinars
Crowdcast, Zoom
Social media scheduling
Buffer, Hootsuite